Customer service is the most important aspect in catering business. It allows caterers to impress guests and clients at any professional or personal event. Renowned caterers like Rhona Silver are known for their excellent customer service.
Customer service is important for following reasons –
For a successful event – Excellent customer service allows guests to enjoy the event to its fullest. Promptly served delicious food with first-rate management from catering staff is crucial in making an event a hit. No event is successful until clients as well as guests are happy with it.
Clients bring more business – It is essential for every caterer to understand the fact that happy clients bring more business. If you make one patron happy with your customer service, there are higher chances that they will recommend you to others. Paying special attention to the guests’ overall dining experience at an event can help you increase your revenue as well as clients base.
It helps in building a name for caterer – It also helps catering professionals in building a name for them in industry. Customer service is the base of a good reputation in catering industry. Many people read others’ feedbacks on internet or use recommendations from their friends before choosing a caterer. If you provide excellent customer service, someone might recommend your name or client might read it on internet through your previous clients’ feedbacks.
Rhona Silver is an American caterer who has been working in this business for several decades. She first came into limelight by acquitting Huntington Townhouse, the largest catering hall in the United States. She is the co-founder of internet based company Caterbid.com. She travels worldwide as an official representative of the catering industry. Due to her achievements in catering industry, she was listed in the list of Top 100 New Yorkers of the year and Crain's Top 40 Women.
For a successful event – Excellent customer service allows guests to enjoy the event to its fullest. Promptly served delicious food with first-rate management from catering staff is crucial in making an event a hit. No event is successful until clients as well as guests are happy with it.
Clients bring more business – It is essential for every caterer to understand the fact that happy clients bring more business. If you make one patron happy with your customer service, there are higher chances that they will recommend you to others. Paying special attention to the guests’ overall dining experience at an event can help you increase your revenue as well as clients base.
It helps in building a name for caterer – It also helps catering professionals in building a name for them in industry. Customer service is the base of a good reputation in catering industry. Many people read others’ feedbacks on internet or use recommendations from their friends before choosing a caterer. If you provide excellent customer service, someone might recommend your name or client might read it on internet through your previous clients’ feedbacks.
Rhona Silver is an American caterer who has been working in this business for several decades. She first came into limelight by acquitting Huntington Townhouse, the largest catering hall in the United States. She is the co-founder of internet based company Caterbid.com. She travels worldwide as an official representative of the catering industry. Due to her achievements in catering industry, she was listed in the list of Top 100 New Yorkers of the year and Crain's Top 40 Women.
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